FAQs
Frequently Asked Questions
What is the difference between Solo Sessions, Shared Sessions, Solo Bundles and Shared Bundles?
Solo Session: A private, one-on-one session focused on your individual goals, questions, or personal development.
Shared Session: A single group session booked at one flat rate. You can gather a group of friends, family, or colleagues (within the specified group range) to learn or discuss a specific topic together.
Solo Bundle: A multi-session programme designed for an individual to dive deeper, build sustainable skills, or receive progressive guidance over several weeks.
Shared Bundle: A multi-session programme designed for a consistent group of individuals looking to progress through a structured curriculum or reach a shared milestone together over time.
How and where do the sessions take place?
All sessions are conducted online via secure video conferencing. Once your booking is confirmed, you will receive a link via email, WhatsApp and on your account page.
Do you offer free trial sessions?
We do not offer free trial sessions. However, our single Solo or Shared sessions are an excellent, low-commitment way to meet an expert, experience their approach, and see if they are the right fit for your needs.
How does payment work for these services?
Full payment is required at checkout to confirm your booking and reserve your expert’s time.
For Solo or Shared Bundles, programme fees are paid upfront in full at checkout and cannot be split across individual sessions.
For Shared Sessions and Shared Bundles, do I pay per person?
No. These sessions are charged at a single, fixed rate for the entire group, payable by one person making the booking. As long as your group size falls within the range listed on the service card, the price remains the same whether your group reaches the minimum or maximum of that range. This ensures fair compensation for the expert’s time and preparation.
If I buy a Solo or Shared Bundle, how do I schedule my future sessions?
You will book your first session during checkout. Your remaining sessions will be scheduled progressively with the expert throughout the programme based on mutual availability, learning pace, and programme goals. Additional sessions can be booked directly through your Account Dashboard.
How do I book a Flexible Session?
For flexible services, you do not check out immediately. Simply click the Express Interest button to fill out a quick request form detailing your needs. Our team will review your request and reach out to you directly to discuss the requirements, scheduling, and final pricing.
What is your cancellation and refund policy?
We understand plans change or circumstances show up. You can view our full guidelines on cancellations, rescheduling windows, and refunds in our Booking Policy.
How do I know which service or expert is right for me?
Each expert profile includes details about their background, approach, pricing, and areas of expertise. If you are unsure which service or expert is the right fit, our team is happy to guide you.
We’ve tried our best to answer some of the questions you may commonly have. But as a community of Khidhkians, we are always happy to connect. So if there’s anything else on your mind, please feel free to reach out through our Contact Us Page.
